Shipping and Returns

All orders are subject to our standard 14-day return policy. 

The return period begins on the day you receive your order.

When returning items, please contact our customer service team at info@purelo.dk before sending anything back.

We only accept your return if the following conditions are met:

• The returned items are in new condition
• The 14-day return period has not expired
• The items are properly packaged
• The items have not been exposed to perfume, makeup, or smoke
• Hangtags and labels have not been removed or damaged

To start a return, please contact us at info@purelo.dk within the 14-day period.